Archive for 2008

Redistributing the Wealth: Vocera, Politics, and Giving Badges to the People Who Really Want Them

May 8, 2008 No comments yet

Like a lot of things in life, at hospitals, who ends up with what technology is not always fair. More often than not there are those who don’t get what they need, even when others don’t use what they have. Today’s post is the first in a series about two customers who chose to take Vocera away from the “haves,” and give it instead to the “have nots” who really needed it. Here’s the back story: Like many hospitals, one of our long-standing customers deployed Vocera in three separate phases, each time trying to balance the amount of money they had to ... More »

Look Ma, No Middleware: SIP, Nurse Call and the fight to control staff device assignment

March 13, 2008 7 comments

Despite having successfully worked together for a number of years, a while back Rauland-Borg and Emergin came to an apparent major falling out over how Emergin’s Staff Assignment client app would interact (or replace) Rauland’s Responder NET. As I heard it they actually went down to the wire regarding an announcement regarding tight interoperability, and then the whole thing fell apart--clearly a clash of wills (and strategy) between the leadership of Emergin and Rauland. As a Rauland insider told me a year ago (full disclosure, I worked for Rauland from 1993 through the end of 1999), the new Rauland nursecall platform ... More »

Help prevent badges from “walking away”

January 22, 2008 No comments yet

Vocera badges are specifically designed to be lightweight, comfortable to wear, and portable; however, all of these advantages may make it easy for other departments to appropriate devices that don't belong to them, or for users to inadvertently take devices of the facility. The following are some basic asset tips for minimizing the number of Vocera devices that walk: Use visual queues Label the badges with a unit identifier Color code badges in areas with multiple units in a department. Vocera now offers 10 different options for badge covers (Translucent White, Black, Purple, Dark Blue, Pink, Green, Yellow, Aqua, Violet, Orange, Red) Prepare each unit (department) ... More »

When Installing Vocera, Service Pack First, then Disable Windows Updates!

January 7, 2008 No comments yet

It is highly recommended that customers install all current MS Service Packs and Hot Fixes prior to installing Vocera Communications software. Once a Vocera server is built, make sure to then turn off "Automatic Updates." To Disable Automatic Updates using Control Panel Tools Click Start, and then either click Control Panel, or point to Settings and then click Control Panel. Click System, and then click the Automatic Updates tab. In the Automatic Updates dialog box, clear the Keep my computer up to date check box. Note that Microsoft specific updates and hot fixes are approved for manual installation; however, do not install updates and/or patches ... More »

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