Northern Westchester Hospital Improves Emergency Department Patient Flow with the Help of TPC Healthcare

Posted by: Kenny Schiff on November 3, 2007

Northern Westchester Hospital (NWH) had a specific business goal this year – to improve patient flow through the Emergency Department (ED) while ensuring the same high standard of quality patient care. To achieve this goal, NWH reviewed the current ED workflow and revised the process. As plans for the revised workflow were concluding in mid 2007 with a go-live date scheduled for October 1st, the implementation team realized that to fully implement the new process, instant, convenient voice communications among team members was needed. The Northern Westchester team studied available options and felt that the flexibility of a Vocera communication solution ... More »

Saint Francis Care Extends Vocera Deployment to Surgical Services

Posted by: Kenny Schiff on October 5, 2007

Building upon the success of its two-year-old wireless, hands-free communication platform, Saint Francis Care recently asked its technology partner, Stratford, Connecticut-based TPC Healthcare, to expand the reach of the system to include 150 new users. This latest deployment is part of a hospital-wide, patient-centered initiative that includes the construction of a new patient care tower on the Saint Francis campus. Saint Francis Care’s wireless network leverages the Vocera communications system, a badge-based solution that allows caregivers to communicate wirelessly using naturally spoken commands. “The system is ideal for hospitals and similar environments where mobile workers need to stay in close ... More »

TPC Healthcare Becomes Standalone Business

Posted by: Kenny Schiff on June 29, 2007

TPC Healthcare today announced it reached an agreement with TPC Associates to become a standalone business under the leadership of Kenny Schiff, former Vice President and Chief Technology officer of TPC Associates. For over 70 years, Milford, Connecticut-based TPC Associates has delivered quality communication, life safety, security and other specialty solutions to hospitals, schools, businesses and institutions throughout New England and the New York metropolitan area. Building off TPC’s market-leading reputation in healthcare over the past four years, TPC Healthcare has evolved into a successful specialty division focused on wireless voice, workflow/middleware messaging applications and managed support services to hospital customers ... More »

Norwalk Hospital Gets Vocera Right

Posted by: Kenny Schiff on February 17, 2007

By assembling a cross-functional team and clearly establishing project goals and requirements up front, Norwalk Hospital, a 328-bed facility in Fairfield County Connecticut, found the right technology – and the right technology partner – to dramatically improve intra-hospital and patient-caregiver communications. Norwalk Hospital assembled a cross-functional team of technologists, nurses, clinicians, and doctors who set practical and realistic expectations, made sure the hospital’s infrastructure could support the technology and carefully vetted all solution providers to ensure the proper level of support after deployment. Next, the Norwalk team visited a hospital that had recently deployed a Vocera communications system. The team toured the ... More »

Wireless Communications Systems Give Area Hospitals New Life

Posted by: Kenny Schiff on April 4, 2006

Norwalk and Stamford hospitals are the latest to choose TPC Healthcare for solutions to improve efficiency and patient care. Regional technology solutions provider, TPC Healthcare, was recently awarded the contract for installation, training and support of the Vocera wireless communications system at Norwalk Hospital. Norwalk is the seventh hospital in the New York-Southern New England area that has chosen TPC Healthcare over significantly larger, multinational providers to deploy and support Vocera (, a breakthrough wireless platform that provides hands-free, voice communication throughout any 802.11b networked building or campus. "Norwalk Hospital has been providing high-quality patient care for over a hundred years," says Bernadette ... More »

Moving Patients From ER to Rooms Faster at Phelps Memorial Hospital

Posted by: Kenny Schiff on February 1, 2006

Vocera wireless communicators help Phelps Memorial Hospital get patients out of emergency and into inpatient rooms faster. When Phelps Memorial Hospital Center in Sleepy Hollow, New York, was looking for a partner to help improve communications within its 235-bed, acute care facility, the hospital turned to local communication solutions provider TPC Healthcare. In 2005 alone, almost 23,000 patients went through the Emergency Department at Phelps, with one-quarter requiring inpatient admission. Management recognized that to reduce the time it took to place these patients into rooms, a more efficient communication system was needed. "We are always looking for tools to improve productivity and efficiency," ... More »