Selectively Enabling the Date and Time Stamp on Vocera Messages

Posted by: Kenny Schiff on November 10, 2007

For many users, having their Vocera voice mail or text messages prefixed with the date and time stamp is a very useful feature; however, in some cases this feature is best turned off. Fortunately, Vocera can accommodate both preferences.

At one of our sites, the transport team uses Vocera and has requested that time and date announcement behavior be enabled. The same site also has nursecall integration between the Rauland Responder IV and Vocera and those users would prefer to not have data time stamping on messages.

As a best practice, we often globally turn off the time and data announcement when nursecall is involved, as the volume of messages that a user receives can be high, and the time data stamp unnecessarily lengthens the nursecall alerts.

Unfortunately, it’s not possible to enable or disable this preference using the genie. So here’s how you can selectively allow certain users to get time stamping on messages.

If you are a Vocera administrator, do the following (otherwise contact your administrator):

  1. From the Administrator console, select “Defaults” from the Navigation bar
  2. Select the Miscellaneous tab and make sure that the “Play Message Time and Date” settings is deselected, and that the “Override User Settings” radio button is set to “No.” Save changes
  3. For each user who requires Time and Date messages notifications enabled, login as that user from the User console.
  4. Choose “Announcements” from the navigation bar.
  5. Select the Miscellaneous tab and make sure that the “Play Message Time and Date” settings is selected. Save changes

In the event you don’t want to manage the users’ preferences as described above, users can be reminded that they can always hear the time a message was sent by pressing the Call button and saying “Time” during or just after the play of the message.

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