How do I transfer a call from a phone to a Vocera badge?

Posted by: Kenny Schiff on November 1, 2007

The procedure for transferring a call to a Vocera badge will be the same steps you normally use when as transferring a normal phone call to another extension.

  1. Press the transfer button on your phone and then call the Vocera genie (hunt number)
  2. When the genie answers, say the name of the person you want reach
  3. If they answer, ask them if they want you to put the call through to their badge or to another extension. If they want you to put you through to their badge, either press the transfer button again, or just hang up.

Keep in mind that phone systems vary on how they handle transfer, but most will work as described here.

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