Rethinking Nurse Call

Posted by: Kenny Schiff on February 25, 2007

With all the innovation in medical technology and clinical software applications, it amazes me how little innovation there has been in nurse call solution over the years. I walk in hospitals that have invested millions on new software applications and have 20 year old technology for nurse call. . This is understandable since nurse call doesn’t require much sophistication to meet compliance for UL requirements in the US.

This low-tech thinking on nurse call is gradually changing from both the suppliers and the hospital market. There are a number of factors that are driving this evolution from the hospital’s perspective.

Wireless device integration
Many hospitals invested in wireless communication systems just to support simple voice communication between staff members. However, getting the nurse to know what the patient needs before getting to the room is a tremendous benefit. This is now possible by having the unit clerks send specific text messages to assigned care givers. This alleviates the need for a pager or an obtrusive phone conversation. In addition, the device can support automated calls back to the room where the request originated.

Reporting
Having each nurse call interaction captured in a system allows management to view response times by patient, floor, or hospital. Root-cause analysis is now possible with nurse call systems.

Assignment management
The last factor that is evolving nurse call is the ability to manage the assignment of nurses to patients, nurses to devices, and unit clerks (consoles) to units. How this is administered needs careful consideration. As nurse call systems become more network-friendly, the greater ability they have to integrate with other scheduling systems and can more easily automate assignments.

I’m curious how you see this evolution. Send us your comments.

Print Friendly

Leave a Reply

Search Blog

Recent Posts

Recent Comments

  • David Hoglund: Wow, did I strike a cord or not! All validates the issues at hand. Yes, for the facts I did receive...
  • CT: Hey, Clay, settle down there buddy. Certainly a hostile, inflammatory response absent of facts isn’t going...
  • Bill: Greg: Thanks for your comments. I agree that passive is not an RTLS solution but is lumped in with the broadly...
  • Greg B: This article title does not make much sense to me. First of all I do not consider passive to be RTLS ie real...
  • Kenny: Mariko, I haven’t seen the Smartphone since HIMSS, but some of our customers are already using them and...

Blogroll

Reference Links

Popular Terms

Alarm notification Ascom asset tracking Bio-med Buttonology call flow Connexall dnd Emergin Globestar hospital hospitalists integration iPhone middleware nurse call nursecall Passive RFID Rauland RFID RFID passive RTLS smartphones training vocera wearability wifi workflow

Blog Archive

Subscribe to Blog via Email

Enter your email address to subscribe to this blog and receive notifications of new posts by email.